Privacy policy

This Privacy Policy explains how Bradley Art Ltd ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from terrybradley.com (the "Site").

1. Who we are

Bradley Art Ltd is based at 105-107 High Street, Bangor, BT20 5BD, United Kingdom. You can contact us about privacy matters at info@terrybradley.com. As the "data controller", we decide how and why your personal information is used.

2. Information we collect

When you use our Site, we collect details automatically about your device such as your IP address, browser type, time zone, and how you interact with our pages. This helps us make the Site work properly and understand how it is used.

When you place an order, we collect the information needed to process and deliver it: your name, billing and shipping address, payment details, email, and phone number. We also collect information you provide when contacting us for support.

3. How we use your information

We use this information to process and fulfil your orders, arrange delivery, and communicate with you about your purchase. It also allows us to detect and prevent fraud, keep records for legal and tax purposes, and provide customer support. If you have chosen to receive updates from us, we also use your information to send marketing communications about our products and services.

4. Lawful basis

We only process personal information where we have a valid legal reason. This may be because it is necessary to perform our contract with you, because we are legally required to keep certain records, because it is in our legitimate interest to maintain and improve our services, or because you have given consent - for example, by signing up to marketing emails.

5. Sharing your information

To run our business, we share your information with trusted service providers. This includes Shopify, which hosts our online store, payment processors to handle transactions, and couriers to deliver your order. If you subscribe to our mailing list, we also share information with our email provider. We may disclose information if required by law, but we never sell your personal data.

6. International transfers

Some of our service providers, including Shopify, may store or process data outside the UK and EEA (for example, in Canada or the United States). In these cases, safeguards are in place to ensure your information remains protected under UK and EU data protection standards.

7. Retention

We keep your information only as long as necessary. Order records are held for at least six years to meet legal and tax obligations. Marketing information is kept until you unsubscribe, and other data is retained only for as long as we need it to provide our services.

8. Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, to request corrections or deletion, to object to certain types of processing, and to withdraw consent where this is our lawful basis (such as marketing). You may also ask us to transfer your data to another service provider.

If you wish to exercise these rights, please contact us at info@terrybradley.com. If you are unhappy with our response, you can make a complaint to the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/.

9. Cookies

Cookies are small text files that help our website function and improve your experience. We use them to keep the shopping cart and checkout working, to understand how visitors use our site, and to remember your preferences. You can manage or block cookies through your browser settings, although some features may not work properly if you do. More information is available at www.allaboutcookies.org.

10. Do Not Track

Some browsers send a "Do Not Track" signal. Because there is no industry standard for responding to this, our Site does not currently change its practices in response.

11. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in law, our business, or our services. The most recent version will always be available on this page.

Last updated: October 2025